Affordable Call Center Workforce Management and Scheduling Software for Small and Medium Sized Call Centers
Call center scheduling software products from Portage Communications are the world-wide leaders in affordable call center software tools for small call centers.
Design and maintain your call center optimization for agent productivity and ideal customer service levels with our easy-to-use call center workforce management software.
Portage's SimACD staffing module adds a whole new dimension to accurate staffing levels prior to creation of our schedules. Much better than simple Erlang C!
-Beth Rogers, Harmon and Rogers Call Center Consulting
We've sold other WFM products and found them to require intensive training. While some of the WFM products on the market offer a lot of features, many go unused. AgentTime requires no on-site installation or training.
-Linda Hogan, VP of PTel Inc.
I would be more than happy to be a positive reference for AgentTime if needed as I did work with it for 8 months, just let me know if you still need me.
-Crystal Malto, Resolve Corp.
|AT&T Wireless Services – Auto-Graphics – Automated Data Systems – Aveda Corporation – Awana Clubs International – AXA Equitable – Banklink – BASF Corp. – Beneficial Management Corp. – Benefits Planners – Beverlet Enterprises – Beverly Enterprises, Inc. – Bio-Rad Laboratories – BiznessOnline.Com – Booz-Allen Hamilton – Bosch Telecom – Computer Associates – Computerland – Constant Contact – Consumers Energy – COPC Canada – Corporate Software and Technology, Inc. – Creative Memories – Crosscheck, Inc. – CSK Auto, Inc. – CST Consultants, Inc. – Lucent Technologies BCS Mexico, S.A. de C.V. – Maestro – Management Systems International – Marketing Concepts – Marketique BV, The Netherlands – Matrixx Marketing – MBS Communications – MCI – MCI Call Center Management – MCI Telecommunications Corp. – McKesson – Mecca Software – Medford Clinic – Medical College of Virginia – Midas International – MIKO KONE Inc. – Monroe Plan – Montgomery Country Government – MTA Metro North Railroad – Silicon Graphics / Cray Research – Simon and Schuster – Smooth Corporation – SNT Telefoondiensten B.V., The Netherlands – Sodexho – Softbank Services Group|
Above are just some of our customers, a larger customer list can be viewed here.