Affordable Call Center Scheduling and Workforce Management Software for Small and Medium Sized Call Centers
Call center scheduling software products from Portage Communications are the world-wide leaders in affordable and flexible call center software tools for small call centers.
Design and maintain your call center optimization for agent productivity and ideal customer service levels with our easy-to-use call center workforce management software.
Affordable call center workforce management software from Portage Communications:
Portage's SimACD staffing module adds a whole new dimension to accurate staffing levels prior to creation of our schedules. Much better than simple Erlang C!
-Beth Rogers, Harmon and Rogers Call Center Consulting
We've sold other WFM products and found them to require intensive training. While some of the WFM products on the market offer a lot of features, many go unused. AgentTime requires no on-site installation or training.
-Linda Hogan, VP of PTel Inc.
I would be more than happy to be a positive reference for AgentTime if needed as I did work with it for 8 months, just let me know if you still need me.
-Crystal Malto, Resolve Corp.
|AT&T Wireless Services – Auto-Graphics – Automated Data Systems – Aveda Corporation – Awana Clubs International – AXA Equitable – Banklink – BASF Corp. – Beneficial Management Corp. – Benefits Planners – Beverlet Enterprises – Beverly Enterprises, Inc. – Bio-Rad Laboratories – BiznessOnline.Com – Booz-Allen Hamilton – Bosch Telecom – Computer Associates – Computerland – Constant Contact – Consumers Energy – COPC Canada – Corporate Software and Technology, Inc. – Creative Memories – Crosscheck, Inc. – CSK Auto, Inc. – CST Consultants, Inc. – Lucent Technologies BCS Mexico, S.A. de C.V. – Maestro – Management Systems International – Marketing Concepts – Marketique BV, The Netherlands – Matrixx Marketing – MBS Communications – MCI – MCI Call Center Management – MCI Telecommunications Corp. – McKesson – Mecca Software – Medford Clinic – Medical College of Virginia – Midas International – MIKO KONE Inc. – Monroe Plan – Montgomery Country Government – MTA Metro North Railroad – Silicon Graphics / Cray Research – Simon and Schuster – Smooth Corporation – SNT Telefoondiensten B.V., The Netherlands – Sodexho – Softbank Services Group|
Above are just some of our customers, a larger customer list can be viewed here.