The Fast Staffing Calculator is a free call center staffing app from Portage Communications.  It gives you fast, complete Erlang-C call center staffing and financial calculations.  You can compare the performance and service level of your call center for varying agent levels over a given time period. After downloading it, read the guide to learn how to use it.  Go to the webpage link below and send us a request for the software; we will reply with a download link. Feel free to pass on the download link or downloaded app to others.  The Fast Staffing Calculator runs on all versions of Windows.

Click to get the Fast Staffing Calculator